Customer satisfaction is our top priority! We'll take the time to ensure that you're completely satisfied with your purchase. You'll love the way we take care of you!
Satisfaction Guaranteed
We guarantee that your floral arrangement will be fresh and of the highest quality or we will cheerfully have it replaced.
We're Always Available
Head office:
phone/fax: +7-843-2274072(multi-channel)
Moscow:
phone/fax: +7 -495-727 2268
e-mail: info@roses.ru
Business Hours:
We provide full 24/7 support
We are closed only for the New Year's from 1 p.m. December, 31st till 9 a.m. January, the 2nd Moscow time (GMT +3).
Business Address (Head office - Russia):
Russian Florists' Network
185 Dekabristov str
Kazan Russia 420080
Business Address (USA office):
Russian Florists' Network LLC
2207 Concord Pike #310
Wilmington DE 19803-2908
Toll-Free Phone: (888) 728 0027
Toll-Free Fax: (888) 271 0472
24/7 phone support is not yet available at the USA toll-free number. Also if there are no operators available at the moment of your call, please leave your phone number and we will return your call within an hour.
Order Confirmation
You will be given a confirmation number immediately after your order has been successfully submitted. We will also send you an email confirmation including all of the information you have submitted on your order.
Order Status
If you have a question about the status of an existing order, call our customer service representatives at +7-843-2274072(multi-channel) or email us at info@flowers-to-russia.com. Please have your confirmation number available for prompt service. If we have any difficulties with your order, we will contact you by telephone and/or email.
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